Refunds and Cancellation
At Resuming, we strive to provide a seamless experience for our users. However, we understand that there may be instances where refunds or cancellations are necessary. Please read our policy carefully:
1. Subscription Cancellation
- Users can cancel their subscription at any time through their account settings.
- Upon cancellation, users will have access to premium features until the end of the current billing cycle.
- No partial or prorated refunds will be provided for unused subscription periods.
2. Refund Policy
- Refunds are only applicable in case of double charges, system errors, or if the service is not delivered as promised.
- Refund requests must be made within 7 days of the purchase date by contacting info@resuming.in.
- Approved refunds will be processed within 10 business days to the original payment method.
3. Exceptions
- No refunds will be provided for one-time purchases, resume templates, or AI-generated content once accessed.
- Custom services such as personalized resume reviews are non-refundable.
4. Disputes & Chargebacks
- Users are encouraged to contact Resuming Support before initiating chargebacks.
- Chargebacks may lead to the suspension of the user account until the issue is resolved.